Which of the following is a goal of de-escalation techniques?

Promoting calmness and resolution is a primary goal of de-escalation techniques. These techniques are designed to help manage and reduce tension in potentially volatile situations. By encouraging a calm atmosphere, caregivers and professionals can facilitate better communication and understanding, which ultimately leads to resolving conflicts or crises without resorting to more aggressive or confrontational measures.

De-escalation aims to stabilize emotions and restore a sense of safety for both the individuals involved and those around them. This approach allows for productive dialogue, fosters cooperation, and helps to address the underlying issues causing distress. When de-escalation is effectively employed, it can lead to a more positive outcome for everyone involved.

In contrast, enhancing crisis situations, increasing agitation, and ignoring the person's behavior are contrary to the principles of de-escalation. These approaches can lead to further escalation of the conflict, making it essential to focus on promoting calmness and resolution instead.